Helpline

>Helpline
Helpline 2019-01-24T11:54:47-07:00

1-800-523-5933

(619) 543-1434

Contact the Helpline for any general information about support groups, to register for classes, find resources or to speak to a friendly person who understands.

Email: information@namisd.org

Toll Free: (800) 523-5933

Local: (619) 543-1434

Hours: Monday – Friday: 10am to 5pm

NAMI San Diego’s Helpline is a warm line for San Diego resources, which means that a trained Volunteer from NAMI will either be on the line or will contact you within 48 hours.

The Helpline is designed to offer:

  • empathy, understanding and support

  • identification of options

  • warm hand-offs to other local resources and provide referrals

We are also here to answer general questions regarding navigating resources like housing, support groups, if you or a loved one qualifies for a 5150, questions regarding clubhouses or crisis houses, what is Laura’s Law, how to have difficult conversations, etc.

You can also access our oscER app for information in the palm of your hand for navigating before, during, and after a mental health related crisis.

The helpline is NOT for:

  • counseling or therapy

  • providing specific recommendations when it comes to treatment (i.e. medication recommendations)

  • providing individual casework, legal representation, or other forms of advocacy

  • crisis and suicide situations

We will immediately refer those in crisis/suicide situations to the national or local crisis line, but cannot engage in these situations. If you are looking for immediate help regarding crisis, emotional support, or suicide prevention please contact any of these for immediate help:

FIRST CALL 911

San Diego Access & Crisis Line: 888-724-7240

US Suicide Hotline: 1-800-784-2433

Crisis Text Line: Text NAMI to 741-741

NDMDA Depression Hotline – Support Group: 800-826-3632

Suicide Prevention Services Crisis Hotline 800-784-2433

Suicide Prevention Services Depression Hotline 630-482-9696

Child Abuse Hotline – Support & Information 800-792-5200

Crisis Help Line – For Any Kind of Crisis 800-233-4357

Domestic & Teen Dating Violence (English & Spanish) 800-992-2600

Parental Stress Hotline – Help for Parents 800-632-8188

Runaway Hotline (All Calls are Confidential) 800-231-6946

Sexual Assault Hotline (24/7, English & Spanish) 800-223-5001

National Child Abuse Hotline 800-422-4453

National Domestic Violence Hotline 800-799-SAFE

National Domestic Violence Hotline (TDD) 800-787-3224

National Youth Crisis Hotline 800-448-4663