ASL Answers to Mental Health Questions
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Introducing ASL Answers to Mental Health Questions
ASL Answers is an interactive conversational technology for the deaf community. Through a combination of streaming video
and natural language processing that mimics an actual conversation, users interact with the web-based technology provided
through Medrespond’s Conversational Patient Engagement℠ to receive answers to their questions in American Sign Language (ASL).
- Conversational format lets users type questions and get signed answers back
- ASL expertise by Certified Deaf Interpreters
- Clients get culturally appropriate answers to mental health questions in private
- Brand with your organization’s name
- Content can be customized to your region, and topics can be added or deleted
Hosting – We will host on our servers for reliability, efficient updating and maintenance
Add links to your local resources
“It is challenging enough to reach the hearing population with expert information about mental illnesses and mental health resources. The deaf community is significantly underserved due to insufficient ASL resources and the lack of a culturally competent service delivery system. By combining Medrespond’s innovative technology with our vast amount of behavioral health expertise and resources, we believe this solution represents a significant breakthrough to reach such an important population.”
This web based technology provides unprecedented user engagement by providing vital information on demand in a conversational manner. Behind the scenes is a sophisticated technology which uses natural language processing to interpret what information the user is seeking then delivers that information in a video format. Here it is done in ASL.
This technology is:
Accessible (desk top, laptop or mobile devices)
When the browser is in full screen mode, a transcription of the signed answers will be displayed below the video. If a question is asked for which there is not a video answer, the program will suggest alternative questions and answers. The system tracks all questions and if there are questions that are not answered, video clips can be added at a later date.
Resource information referenced in the videos is displayed by clicking the Resource Tab on the right side. This information is presented using a range a media, e.g. PDF’s, documents, URL links, other videos, etc.
We will work with you to develop your unique content, then our Deaf ASL interpreters and videographers will create the additional video clips to be integrated into your ASL Answers.
We are happy to work with you to scope and quote your project.
This project used the combined expertise of these parties as well as experts in the Deaf community to bridge a service gap and provide information in the predominant language of the Deaf, American Sign Language (ASL). What you see on this web site is a generic version of the content offered. Customizations can be made for each partner or the solution can be deployed as is with partner co-branding.