ACCOUNTABILITY: Program Manager/Director of Education in PM absence
The Training Specialist for Career Pathways is responsible for delivering training and technical assistance in support of the Public Mental Health System (PMHS) Project, also referred to as Career Pathways. The Training Specialist is responsible for conducting live in-person and live on-line classes, workshops and presentations for the NAMI San Diego programs Career Pathways and Career Pathways Community Partner Edition. This position will contribute to implementing effective trainings; professional presentations, and engagement tools, along with providing follow-up with PMHS identified Peers and Providers. Works in concert with Career Pathways Team, Program Manager, Director of Education and all NAMI San Diego Employees to ensure the integrity and accountability of community programs and relations.
1. Responsible for conducting the 8-hour training curriculum, 4-hour Interactive review course plus delivery and utilization of Tool Kit for Peer/Family Support Specialist contract programs and PMHS Employers using Peer Support Staff contract programs.
2. Facilitate resource and material distribution to ensure that training programs are conducted in an effective, peer positive and program positive manner.
3. Through training skills, ensure program effectiveness, including collection of evaluations, participation in review course and timely reporting to Program Manager.
4. Coordinate with appropriate staff to ensure competent class sign up, provide trainings, program evaluation, and other tasks as assigned to ensure contract goals are met.
5. Collect and report accurate data of all activities for monthly reporting.
6. Keep Program Manager apprised of all activities and inform of any potential issues at the earliest stage.
7. Contribute to creating a stigma-free, recovery positive, person-centered, trauma-informed and culturally competent professional presence in the San Diego community at large.
8. Actively work with all PMHS Provider Organizations and Peer/Family education partner organizations, including, but not limited to other NAMI affiliates, representatives of the diverse communities, clinical providers, and organizations;
a. Assist in recruitment of class participants in all targeted communities.
b. Recruit leaders for all education programs in their targeted communities.
c. Work with Program Manager to conduct county-wide/contracted areas facilitation of education/workforce training programs.
d. Ensure participant and outcome data and information for all class sites are entered in databases.
e. Ensure that all data required is entered for quarterly reporting no later than 3 weeks prior to deliverable date to Program Manager.
C. SPECIFICATIONS, QUALIFICATIONS, and COMPETENCY FACTORS
1. Lived experience with mental illness for self or as a family member and grounded in personal recovery strongly preferred.
2. Bachelor’s Degree in relevant field preferred or clearly demonstrated equivalent work experience in the field.
3. Excellent presentation skills, knowledge of mental health basics and business with training experience in business settings.
4. Experience collaborating with development of digital and in-person trainings and presentations.
5. Knowledge of the County’s Behavioral Health System, and community based organizations.
6. Able to communicate effectively both verbally and in writing as well as keep confidential information confidential and be discrete.
7. Excellent organizational skills and monitoring details focus.
8. Ability to drive (valid DL) auto insurance, and access to use of a car as needed.
9. Ability to present information to public groups.
10. Bilingual Spanish a plus.
11. Ability to type using computer is essential with competency using Microsoft Office programs and social media experience a plus.
D. WORKING CONDITIONS and JOB SETTING
1. Program headquarters is a standard office setting.
2. Environment with diverse populations routinely coming in for workshops or training.
3. Periodic lifting up to 15 pounds is required.
4. Occasional evenings and weekends required.
5. Community and office setting. Regional travel required.
6. Bilingual and bicultural skills
$20 an hour with benefits.
Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performance by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.