Supervisor, Community Team  Next Steps Program 

Company Description
NAMI San Diego (National Alliance on Mental Illness), is a nonprofit organization that provides free education, support services, and advocacy to improve the quality of life of everyone affected by mental illnesses.  

Primary Responsibilities/Function: 

Next Steps is a partnership of four community organizations, MHS (Mental Health Systems Inc.), NAMI San Diego and UPAC (The Union of Pan Asian Communities) with NAMI San Diego as the lead agency.  This integrated care program funded by San Diego County addresses the physical health, mental health and substance use needs of participants along with their needs for food, clothing, shelter, transportation and other social services. Staff provides clients and family members who visit the San Diego County Psychiatric Hospital and its Emergency Unit, and designated community clinics and programs with onsite support and resource information that promotes successful recovery and reentry into the community.  The team consists of trained Peer Specialists, Family Member Specialists, Recovery Services (AOD) Counselors, Nurses, Behavioral Health Consultants and Health Navigators most of whom have lived experience with serious mental illness, substance use or a co-occurring disorder or have a family with lived experience. Staff offers services that are culturally and linguistically appropriate. 

Duties and Responsibilities: 

  • Clinical Guidance, Clinical supervision and Consultation 
  • Provide clinical guidance, clinical supervision and consultation to team members 
  • Meet weekly with each Peer to conduct a review of all of their active clients (individual clinical supervision) 
  • Assist team members in the provision of support, information and access to needed resources and appropriate services to participants 
  • Provide on call support and consultation to team members and to partner agency staff 
  • Direct Clinical Work 
  • Offer mental health consultation, assessment and brief counseling services at the County DUI programs 
  • Deliver short term support, crisis assessment and crisis intervention services as needed 
  • Review, debrief and document Serious Incidents  
  • Complete Adult Protective Services and Child Protective Service reports. 
  • Train staff in crisis management and documentation. 
  • May provide behavioral health services at multiple community sites throughout San Diego County including mental health clinics, alcohol and drug treatment programs, and primary care clinics 
  • Chart Review/Documentation/Quality Assurance 
  • Review all paperwork completed by team members and co-sign all forms 
  • Review participant files and monitor participant progress in achieving their self-identified goals 
  • Document all client interactions correctly on forms and/or into computerized record system in a timely manner 
  • Leadership 
  • Responsible for leading day to day operations for the community team, and being the main NAMI liaison, in the absence of the Associate Program Director.  
  • Coordinate and/or facilitate trainings for team.  
  • Work with supervisors and Director to develop annual training schedule. 
  • Support Director in hiring new staff as needed  
  • Other tasks as assigned 
  • Additional Responsibilities 
  • Assist in training community-based team members 
  • Establish trusting relationships with and collaborate with participants, family members and/or significant others, and staff of partner agencies 
  • Provide messages of hope and recovery to peers, participants, family members and significant others 
  • Demonstrate and articulate working knowledge of recovery principles, as well as health and wellness principles. 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions. 

  • Prolonged periods sitting at a desk and working on a computer. 
  • Prolonged periods of standing and walking. 
  • Must be able to lift up to 10 pounds at times.  

Minimum Requirements, including linguistic and cultural skills, education, experiences, licenses and certifications: 

  • Master’s degree or higher in a mental health discipline 
  • Valid California license as an LMFT, LCSW, LPPC, or Psychologist 
  • Self-identified as a peer or family member of a peer and experience working with peer recovery model preferred 
  • Ability to communicate effectively both verbally and in writing 
  • Experience in community mental health with underserved populations 
  • Experience with persons experiencing serious mental illness, substance use and co-occurring disorders 
  • Ability to keep strong professional boundaries 
  • Supervisory experience including conflict resolution strongly preferred 
  • Ability to lead a staff team and function effectively as a member of the supervisory team  
  • Basic knowledge of computer software (Microsoft Office, Word, Excel), email and web navigation 
  • Available to be flexible and work weekdays as well as occasional evenings, weekends and holidays as required by contract.  
  • Must be willing and able to drive company car and personal car, have valid California Driver’s License and comprehensive automobile insurance as required by law. 
  • Must have satisfactory driving record, and be willing to sign an authorization to enroll in the Department of Motor Vehicles’ Employee Pull Notice Program. By participating in this program, NAMI San Diego promotes driver safety through monitoring the driving records of its employees who transport clients. 
  • May not be debarred or excluded from participation in Federal programs by the General Services Administration and/or the Department of Health and Human Services of the Inspector General 
  • Clear TB Test 
  • Added Plus: Bilingual in Spanish, Arabic, Vietnamese, Tagalog or other Asian language 

COVID Protocols and Work Environment.  As an essential worker providing both telehealth and in-person services, successful candidate will follow CDC guidelines, state guidelines and local mandates for COVID 19 prevention.

Full time (40 hours/week) 

To apply: Please send cover letter and resume to jobs@namisd.org