Position Title: Program Manager – PeerLINKS
This full-time position is based in Imperial County.
“PeerLINKS Imperial Valley” is a new program that will provide an enhanced array of peer assisted support services for persons ages 14 and older who reside in the Imperial Valley, are served by San Diego Regional Center and have a co-occurring mental health or substance use disorder but are not effectively connected to necessary Behavioral Health Services. Our team, comprised of two Peer/Family Support Specialists, an AOD Counselor and Program Manager will provide: enhanced peer support, care coordination and recovery related case management services to the individuals, as well as support to their families, and will conduct extensive in-reach and outreach with various agencies and programs. The program will serve individuals within all areas of the Imperial Valley, therefore, may periodically visit participants/families and conduct outreach in areas such as: Ocotillo Winterhaven, Salton City, and Borrego Springs.
The Program Manager is responsible for the overall operation of PeerLINKS Imperial Valley, including fiscal and administrative management, risk management, data collection, quality assurance, contract compliance, as well as development and implementation of policy and procedures of PeerLINKS Imperial Valley. The Program Manager reports to the Director of PeerLINKS.
Essential Duties and Responsibilities: Other duties may be assigned.
- Responsible for day-to-day operations of PeerLINKS Imperial Valley.
- Supervises, trains, motivates, and coordinates employees and volunteers.
- Plans activities and allocates resources to ensure that required milestones and contract requirements are reached within the specified timelines.
- Assists team members in the provision of support, information, and access to needed resources and appropriate services.
- Maintains open communication lines with employees, volunteers, NAMI San Diego and The Regional Center.
- Builds and maintains relationships and conducts outreach activities with the community as well as providers/staff at: mental health and substance use treatment/programs, ED/hospital, school system, jails, courts, etc. This may include giving formal presentations and trainings to large groups of individuals.
- Engages with culturally and linguistically diverse communities.
- Assures appropriate compliance and integrity of program and maintains necessary documentations.
- Review participant files and monitors their progress.
- Prepares reports which include analyzing and summarizing data.
- Ensures team has items and supplies necessary to effectively complete their work.
- Ensures expenses are properly allocated, allowable, and within budget.
- Apprises Director of project statuses and needs.
- Attends necessary meetings, workshops, events, and training seminars.
- Works collaboratively in a teamwork style with demonstrated ability to relate effectively with people from diverse backgrounds.
- Regular, predictable attendance is required.
Required Skills and Experience:
- In depth knowledge of the Imperial Valley’s services, resources, and culture.
- Bilingual (English/Spanish).
- Proven track record of successfully leading and motivating a diverse staff and managing the operations of a program.
- Exceptional interpersonal skills, positivity, attention to detail, flexibility, and enjoys working in an ever-changing environment.
- Excellent planning, organizing, analyzing, problem solving, time management and coordinating skills.
- Able to work with minimal direction and supervision.
- Demonstrated ability to maintain confidentiality.
- Strong positive viewpoint towards individuals with developmental disabilities, mental health challenges, and history of substance use, and their families.
- Natural ability to build and maintain relationships and find common ground with diverse stakeholders.
- Ability to get along and work effectively with others.
- Intermediate to advanced knowledge of computer software (Microsoft Office, Word, Excel), email and web navigation.
- Must be willing and able to drive personal car, have valid California Driver’s, and comprehensive automobile insurance as required by law. Must have a satisfactory driving record and be willing to sign an authorization to enroll in the Department of Motor Vehicles’ Employee Pull Notice Program.
Additional Preferred Skills and Experience:
- Lived experience with a family member or loved one with developmental disabilities and behavioral health challenges is strongly preferred.
- Has existing connections to Behavioral Health Providers, Health Providers, Hospitals, and/or Criminal Justice System, in the Imperial Valley.
- Experience serving individuals with developmental disabilities and their families.
- Experience working in a non-profit setting.
- Experience in the community behavioral health and peer recovery model preferred.
- Strong training skills and experience.
- Experience analyzing data and preparing reports.
- Experience using SPSS.
This full-time position is based in Imperial County.
Salary and Benefits Offered: $50,000 to $56,000 per year dependent on experience. Benefits include health insurance, paid vacations and sick leave, and 12 holidays (including your birthday holiday). Other optional benefits are offered.
To Apply: Please submit your resume to: email@example.com and use the subject line “PeerLINKS Imperial Valley.” Position will remain open until filled.