POSITION TITLE: Lead Clinician – Licensed position (LMFT, LCSW, LPPC, Psychologist)

Company Description:

NAMI San Diego & Imperial Counties (National Alliance on Mental Illness) is a nonprofit organization that provides free education, support services, and advocacy to improve the quality of life of everyone affected by mental health challenges.

Program Description:

The NAMI San Diego PeerLINKS program serves individuals 18 years of age or older, who have a serious mental health condition, are in need of resources or support, and have had multiple, recent visits to Psychiatric Hospitals, Emergency Rooms, or Crisis Homes. The goal of the PeerLINKS team is to Link our participants with needed services, while INcreasing their Knowledge and providing Support. Our team’s approach is to meet our clients where they are in their recovery, as well as in the community, and work to support their goals and their preferences.

Upon joining PeerLINKS, clients are assigned to a Peer/Family Support Specialist, who provides peer support, community information, assistance with navigating resources and healthcare system, as well as applying for benefits. Our Lead Clinician is responsible for the clinical oversight of the program, which among other things, includes meeting with Peer/Family Support Specialists weekly to provide one-on-one clinical supervision, assessing client’s safety, providing crisis intervention as needed, and monitoring documentation.

Duties and Responsibilities:

  • Clinical Supervision and Consultation
    • Provide weekly clinical supervision by meeting with each Peer/Family Support Specialist (PFSS) to all of their active clients
    • Assess and assign all new referrals coming into the program. This may include calling referral sites and checking CCBH to gain additional information to determine client eligibility in the program.
    • Ensure that PFSS and client are making adequate progress towards goals.
    • Evaluate whether client’s risk level and frequency of contact needs to be changed.
    • Supervise in the field, when needed.
    • Conduct weekly group supervision.
    • Provide guidance to PFSS in navigating the behavioral healthcare system, when needed.
  • Provide psychoeducation to clients, family members and significant others.
  • Deliver Crisis Assessment, Support, and Crisis Intervention Services:
    • Ensure client and team member safety including the provision of training in crisis management and documentation.
    • Conduct safety assessment for clients as needed.
    • Provide on call support and consultation to team members.
    • Review, debrief and document Serious Incident Reports.
    • Complete and/or ensure completion of Adult Protective Services and Child Protective Service reports, as appropriate.
  • Leadership:
    • Responsible for leading day to day operations, in the absence of the Program Manager.
    • Coordinate/lead team building activities during weekly team meetings with the Program Manager.
    • Work with the Program Manager to develop and implement training schedule.
    • Work with team to write, develop and help implement clinically appropriate policies and procedures.
    • Work with Program Manager to help issue guidance to team members based on contractual needs or other program changes.
    • Act as primarily liaison to assigned referral sites.
  • Chart Review / Documentation / Quality Assurance
    • Review client files on a weekly basis and co-sign documentation to ensure appropriate, timely services are being provided and documented correctly.
  • Additional Responsibilities:
    • Maintain trusting relationships with and collaborate with clients, family members and/or significant others, and staff of partner agencies.
    • Give presentations about our program to staff of referral sites and potential clients.
    • Provide messages of hope and recovery to clients, family members and significant others.
    • Demonstrates and articulate working knowledge of recovery principles and health and wellness principles.
    • Comply with all NAMI San Diego & Imperial Counties policies and procedures including HIPAA standards.
    • Other tasks as assigned.

Accountability: Reports to Program Manager. During the COVID-19 pandemic this job is primarily remote with some access to office space based on a calendar and availability. Long term this job will be hybrid and have both at home and in office duties.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

  • Prolonged periods sitting at a desk and working on a computer.
  • Prolonged periods of standing and walking.
  • Must be able to lift up to 10 pounds at times.

Minimum Requirements, including linguistic and cultural skills, education, experiences, licenses and certifications:

  • Valid California license as an LMFT, LCSW, LPCC or Psychologist.
  • Master’s degree or higher in a mental health discipline.
  • Excellent interpersonal skills; able to communicate effectively both verbally and in writing.
  • Experience treating persons living with serious mental health conditions and co-occurring disorders.
  • Knowledge of San Diego County’s behavioral health, physical health and social services.
  • Familiarity with the peer recovery model preferred.
  • Self-identified as a peer or family member of a peer, preferred.
  • Supervisory experience including conflict resolution, strongly preferred.
  • Ability to work with minimal direction and supervision.
  • Demonstrated ability to maintain confidentiality.
  • Ability to keep strong professional boundaries
  • Must be able to pass criminal background check.
  • Must be willing and able to drive personal car, have valid California Driver’s License and comprehensive automobile insurance as required by law.
  • Must have satisfactory driving record and provide authorization to enroll in the Department of Motor Vehicles’ Employee Pull Notice Program. By participating in this program, NAMI San Diego promotes driver safety through monitoring the driving records of its employees who transport clients.
  • Clear TB Test required.
  • Basic knowledge of computer software (Microsoft Office, Word, Excel) and web navigation.
  • Able to be flexible and work weekdays as well as occasional evenings, Saturdays and holidays as required.
  • Will not be debarred or excluded from participation in Federal programs by the General Services Administration and/or the Department of Health and Human Services of the Inspector General.
  • Added Plus: Bilingual Bicultural in Spanish, Vietnamese, Tagalog or other Asian language.

COVID Protocols and Work Environment.  As an essential worker providing both telehealth and in-person services, successful candidate will follow CDC guidelines, state guidelines and local mandates for COVID 19 prevention.  COVID-19 Vaccination required for employment.

Salary: $33.00-35.00 per hour                                                    Full time (32-40 hours/week)

To apply: Please send cover letter and resume to PeerLINKS@namisd.org Please include “Lead Clinician” in the subject line.