POSITION TITLE: Career Pathways Support Trainer
Primary Responsibilities/Function: This may be a remote (out of the office) or hybrid position. On behalf of NAMI San Diego, work with the Career Pathways Lead Trainer to ensure the competent provision of the Family & Peer Support Specialist training program, for individuals with lived experience of mental health, seeking or already volunteering or working in the public Behavioral Health Field. Facilitate online learning through co-presenting a 40-hour, 16-class curricula, live, on-line. Work with volunteer mentors in small group work and small group activities that accompany each class. Operate on-line platform technology for classes (zoom). Data collection such as participant documentation and tracking, email or phone contact, etc. Follow the trajectory of the Career Pathways experience from class facilitation to alumni follow-up for six-month after the class as assigned.
Duties and Responsibilities:
- In addition to training, a primary focus is community outreach to connect and recruit both family and peer qualified participants. Imperial County outreach includes connecting with local family resource centers, law enforcement, social services, Wellness Centers, the Imperial County Office of Education, Borrego Health, and Imperial Valley LGBT Resource Center. San Diego county outreach will include connecting with providers in all HHSA regions of the county throughout the Adult/Older Adult System of Care, System of Care councils, in addition to colleges, clubhouses, LGBT Center, SDCOE, parks and recreation departments, etc.
- Co-present the Career Pathways classes online using excellent presentation and communication skills, both non-verbal, verbal and written,
- Engineer the ZOOM platform during the class, monitoring videos and moving people into breakout rooms
- Understands the 12-Core Competencies for Peer Workers in Behavioral Health as well as practicing and modeling recovery language
- Represent the NAMI perspective of mental health and recovery in public, social, and educational settings
- Mentor with strong presentation, listening and empathy skills
- Maintain an educated, open and positive viewpoint towards mental health
- Provide support to class participants through computer FaceTime, telephone conversations and email communication
- Document all communication and provide resources as needed
- Assist the Education Department to conduct virtual outreach to specific communities
- Work with class participants to provide placement development and support
- Document and input program data, as assigned.
Range of Authority: Career Pathways Support Trainer reports to the Career Pathways Program Manager and provides support to Mentor Volunteers
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
- Prolonged periods sitting at a desk and working on a computer.
- Prolonged periods of standing and walking.
- Must be able to lift up to 15 pounds at times.
Minimum Requirements, including linguistic and cultural skills, education, experiences, licenses and certifications:
- Personal lived experience with mental health
- Bachelor’s Degree in relevant field (Social Work, Psychology, Education, Public Health) or 3 years clearly demonstrated equivalent work or volunteer experience
- Experience training or teaching adult learners
- Knowledge and skills in the Core Competencies of Peer Workers
- Equipped to work with computer software (Microsoft Office Access Database, PowerPoint, Word, Excel, and online platforms such as GoToTraining, ZOOM, email, social media and web navigation
- Excellent verbal, non-verbal & written communication skills
- Ability to plan, analyze, problem solve, manage time and multi-task while leading a live class
- Detail oriented with excellent organizational skills
- Experienced with the zoom platform
- Interest & ability to work virtually as part of a team with diverse populations
- Ability to work independently, remotely, with demonstrated ability to collaborate
- Must have reliable computer, adequate computing power, reliable access to internet & phone
- A strong positive viewpoint towards mental health & recovery language is essential
- Confidentiality & discretion is a must
- Willingness to support NAMI San Diego’s mission & values
- Desired completion of NAMI Career Pathways FPSS (Family/Peer Support Specialist) and/or other Support Specialist trainings, such as Wellness Recovery Action Plan (WRAP), and Peer Employment Training (PET)
- Flexibility & availability to work some evenings/weekends
- Bilingual & bicultural English/Spanish or, other threshold language desired
Working Conditions and Job Setting:
This is a remote (out of the office) position. Must be able to work with and communicate with diverse populations, teaching and providing trainings and digital support. At this time, travel is not required but a working computer, phone and internet is required.
Full-time – 40 Hours Hourly Salary: $19.00
To apply: Please send cover letter and resume to firstname.lastname@example.org.