POSITION TITLE: Career Pathways Lead Trainer
Primary Responsibilities/Function: This position may be remote (out of the office) or hybrid (some in-person meeting). On behalf of NAMI San Diego, work with the Career Pathways Program Manager to ensure the competent provision of the Family & Peer Support Specialist training program, for individuals with lived experience of mental health, seeking or already volunteering or working in the public Behavioral Health Field. Lead online learning through facilitating 40-hour, 16-class curricula, co-presenting, live, on-line. Engage in community outreach to SD and Imperial Counties for participant recruitment. public behavioral health system, providers, organizations, community centers, schools and businesses. Support volunteer mentors in small group work and small group activities that accompany each class. Assure successful data collection such as participant documentation and tracking, interviewing, regular communication, etc. Follow the trajectory of the Career Pathways experience from outreach, and registration to class facilitation to alumni follow-up for six-month after the class, providing remote career counseling support where appropriate. This position will also have regular communication and relationship building with San Diego County and Imperial County Behavioral Health communities and other California NAMI affiliates.
Duties and Responsibilities:
- In addition to training, a primary focus is community outreach to connect and recruit both family and peer qualified participants. Imperial County outreach includes connecting with local family resource centers, law enforcement, social services, Wellness Centers, the Imperial County Office of Education, Borrego Health, and Imperial Valley LGBT Resource Center. San Diego county outreach will include connecting with providers in all HHSA regions of the county throughout the Adult/Older Adult System of Care, System of Care councils, in addition to colleges, clubhouses, LGBT Center, SDCOE, parks and recreation departments, etc.
- Present the Career Pathways classes online using excellent communication skills, both non-verbal, verbal and written, practicing and modeling Recovery language
- Understand and practice the 12-Core Competencies for Peer Workers in Behavioral Health Services
- Represent the NAMI perspective of mental health and recovery in public, social, and educational settings, maintaining an open and positive viewpoint towards mental health
- Mentor and motivate participants with strong presentation, listening and empathy skills
- Lead a multi-session class through live web-based platform with another trainer and 25 adult learners. This position will interact live, on camera, online through a computer
- Provide support to class participants through computer FaceTime, telephone conversations and email communication
- Document all communication and provide resources as needed
- Assist the Education Department to conduct virtual outreach to specific communities
- Work with class participants to provide placement development and support
- Document and input program data, updates to program, assure collection of evaluation data
Range of Authority: Career Pathways Lead Trainer reports to the Career Pathways Program Manager and provides support to Mentor Volunteers
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
- Prolonged periods sitting at a desk and working on a computer.
- Prolonged periods of standing and walking.
- Must be able to lift up to 15 pounds at times.
Minimum Requirements, including linguistic and cultural skills, education, experiences, licenses and certifications:
- Personal lived experience with mental health
- Bachelor’s Degree in relevant field (Social Work, Psychology, Education, Public Health) or 3 years clearly demonstrated equivalent work or volunteer experience
- Strong experience training or teaching adult learners
- Positive experience mentoring and motivating volunteers
- Advanced knowledge and skills in the Core Competencies of Peer Workers
- Advanced knowledge and skills in the use of computer software (Microsoft Office Access Database, PowerPoint, Word, Excel, and online platforms such as GoToTraining, ZOOM, email, social media and web navigation
- Excellent communication skills (verbal, non-verbal & written),
- Ability to plan, analyze, problem solve, manage time and multi-task while leading a live class
- Detail oriented with excellent organizational skills
- Confident public speaking skills with experience of teaching or leading groups on GoToMeeting, Zoom or other online platforms
- Interest & ability to work virtually as part of a team with diverse populations
- Ability to work independently, remotely, with demonstrated ability to collaborate
- Must have reliable computer, adequate computing power, reliable access to internet & phone
- A strong positive viewpoint towards mental health & recovery language is essential
- Confidentiality & discretion is a must
- Flexibility & availability to work some evenings/weekends
- Willingness to support NAMI San Diego’s mission & values
- Completion of NAMI Career Pathways FPSS (Family/Peer Support Specialist) and/or other Support Specialist trainings, such as Wellness Recovery Action Plan (WRAP), and Peer Employment Training (PET) desired
- Bilingual & bicultural English/Spanish or, other threshold language desired
Working Conditions and Job Setting:
This is a remote (out of the office) position. Must be able to work with and communicate with diverse populations, teaching and providing trainings and digital support. At this time, travel is not required but a working computer, phone and internet is required.
Full-time – 40 Hours Hourly Salary: $20.00
To apply: Please send cover letter and resume to firstname.lastname@example.org.