POSITION TITLE: Associate Director – Next Steps Program 

Primary Responsibilities/Function: Next Steps is a partnership of three community organizations, MHS (Mental Health Systems Inc.), NAMI San Diego and UPAC (Union of Pan Asian Communities) with NAMI San Diego as the lead agency.  This integrated care program funded by San Diego County addresses the physical health, mental health and substance use needs of participants along with their needs for food, clothing, shelter, transportation and other social services.  Staff provides clients and family members who visit the San Diego County Psychiatric Hospital and its Emergency Unit, and designated community clinics and programs with onsite support and resource information that promotes successful recovery and re–entry into the community.  The team consists of trained Peer Specialists, Family Support Specialists, Recovery Specialists or AOD Counselors, Health Navigators, Eligibility Specialists, Nurses, and Behavioral Health Consultants, most of whom have lived experience with serious mental illness, substance use or a co-occurring disorder, or have a family with lived experience.  Staff offers services that are culturally and linguistically appropriate.  The Associate Director reports to the Next Steps Program Director and will be on site in the EPU and hospital units as well as the Next Steps office, adjacent to the San Diego County Psychiatric Hospital.  

Duties and Responsibilities: 

  • Provide supervision to the Hospital Team AOD Counselors through new service provision provided in the EPU  
  • Ensure that all EPU patients have been offered Brief ASAM Screenings   
  • Submit tracking reports  
  • Follow through on directives given by the Director  
  • Complete on the job ASAM training and coordinate patient care provided by AOD Counselors  
  • Ensure the EPU is properly staffed with AOD Counselors to enhance the resources provided  
  • Conduct ASAM assessments of high risk patients as needed when an AOD Counselor is unavailable  
  • Assist with Human Resource related issues for NAMI staff  
  • Assist team members in the provision of support, information and access to needed resources and appropriate services  
  • Provide on call support and consultation to team members and to partner agency staff  
  • Establish trusting relationships and collaborate with patients, family members and/or significant others, and staff of collaborative partner agencies  
  • Provide psychoeducation to patients, family members and significant others  
  • Offer clinical oversight for program patients in the hospital  
  • Assist in training AOD Counselors on the hospital team  
  • Provides clinical consultation and guidance to team members  
  • Deliver short term support and crisis services as needed  
  • Provide messages of hope and recovery to patients, family members and significant others  
  • Review patient files and monitor patient progress in achieving their self-identified goals  
  • Document all patient interactions correctly on forms and into computerized record system in a timely manner  
  • Review and co-sign AOD Counselor documentation  
  • Other relevant duties as assigned  

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.  

  • Seeing  
  • Hearing  
  • Speaking  
  • Stooping/Bending  
  • Moving around office  
  • Moving between offices/clients  
  • Driving  
  • Climbing  
  • Lifting/carrying heavy items  
  • Pushing/pulling/dragging items  
  • Standing for long periods  
  • Using hands/fingers  

Minimum Requirements, including linguistic and cultural skills, education, experiences, licenses and certifications: 

  • Master’s degree in a mental health discipline  
  • Valid California license as an LCSW, LMFT, LPCC, or Psychologist  
  • Preferred self-identified as a peer or family member of a peer   
  • Knowledge of San Diego County’s behavioral health and social services  
  • Able to communicate effectively both verbally and in writing  
  • Experience in community mental health and the peer recovery model preferred  
  • Able to work with minimal direction and supervision  
  • Comfortable working in a psychiatric hospital based behavioral health service setting  
  • Basic knowledge of computer software (Microsoft Office, Word, Excel), email and web navigation  
  • Demonstrated ability to maintain confidentiality   
  • Must be able to pass Livescan background check.  
  • Schedule will be Monday through Friday.  Available to be flexible and work weekdays, but may need to work infrequent evenings, weekends and holidays as required by contract.  Contract hours include shifts within a 12 hour period, 8 a.m. to 8 p.m.  
  • Must be willing and able to drive company car and personal car, have valid California Driver’s License and comprehensive automobile insurance as required by law.  
  • Must have a satisfactory driving record, and be willing to sign an authorization to enroll in the Department of Motor Vehicles’ Employee Pull Notice Program.  By participating in this program, NAMI San Diego promotes driver safety through monitoring the driving records of its employees who transport clients.  
  • Will not be debarred or excluded from participation in Federal programs by the General Services Administration and/or the Department of Health and Human Services of the Inspector General  
  • Clear TB Test  
  • Added Plus: Bilingual and bicultural in Spanish, Arabic, Vietnamese, Tagalog or other Asian language  

COVID Protocols and Work Environment.  As an essential worker providing both telehealth and in-person services, successful candidate will follow CDC guidelines, state guidelines and local mandates for COVID 19 prevention.  COVID-19 Vaccination required for employment. 

Full-time – 40 Hours                          Salary: 68K-74K  

To apply: Please send cover letter and resume to jobs@namisd.org